I am focused on personal care with strengths in ADL and rehab. My application of customer service exceeds standard. My service is exceptional. Additionally, with my administrative background/experience - I am a rare combo who is exceptional hands on, person to person and in an office setting (HR, Programing, Finance, Facilitative Management, Employee Leiasion). I am professional and genuine in character and values! This is a skill that I focus on and effectively translate to all, at work and outside of work. I make sure that my service is a positive experience that shows/is tangible. My impact is measurable through difficult situations, conversations. I am a person of policy and integrity, meaning I do not make exceptions in my application and standard of service.
one of the admiral residents on the rehab floor has parkinson´s - although she didn speak much as a result of the condition, I always spoke to her. I would speak outloud and carry on a conversation one way. to avoid making it awkward, I often just spoke outloud what I was doing and why. I also, asked her questions like would you like to wear this or that today, and then if she gave no response, select an option and jokingly say to her I agreed with her choice. 1 month or so of me providing care, she was noticeably happier and would make an effort to speak.
after a meal in Assisted Living, i was walking the floor and heard kitchen staff and residents arguing in the dining room. I went in and simply listened before mediated. i explained what I observed to be the problem(s) and then got clarification/agreeance from both groups. i told the residents that while this is their home, the meal had ended 1hr ago and that the kitchen staff could not clean/flip the space for the next meal with them physically present and still requiring service, which was being met. i explained that both the kitchen staff and myself are present to provide them service and asked that they accept and allow us to do so. While they were still disgruntled - they verbally thanked me for explaining and communicating to them in the way I had.
Licenses and Certifications
YMCA - McGaw, Evanston
1000 Grove Street Evanston IL 60201
Administrative Asst. to Branch Dr. - Camp Echo
Salary or Rate of Pay
admin support - Hr - camp online portal management - fee assistance scale mgmt/awards. many more responsibilities
Admiral at the Lake
929 W. Foster Ave Chicago 60640
Salary or Rate of Pay
ADL - personal care - all levels of care - focus on rehab
REFERENCES & ACCEPTANCE
I am very very good at providing care to seniors and those in need. My character and methodology is of an incandescent style. I work hard, and I learn from my interactions/experiences every single day. I would like the opportunity to grow, learn and service people under the umbrella of WaterTower Nursing.
I certify that the information contained in this application is true and correct to the best of my knowledge and I understand that falsification of this information is grounds for refusal to hire, or if hired, termination of my employment.
I agree that my employment is at-will and may be terminated or an offer of employment may be withdrawn by Water Tower Nursing and Home Care, Inc. (WTN) at any time, with or without notice, and for any lawful reason.
I understand that as a condition of employment and for continued employment, WTN may require periodic drug testing. I understand WTN will use the information gathered on this employment application to conduct background checking and will contact my references and agree to such references giving WTN any and all information concerning my previous employment and any pertinent information they may have, personal or otherwise. I hereby release WTN, its shareholders, officers, directors, employees and agents from any an all liability for any damage that may result from the collection or utilization of such information in connection with evaluating my potential employment.
I understand if hired, I will be required to produce documentary evidence proving that I am currently authorized to work in the United States. I understand my continued employment is contingent upon providing proof of continuing work authorization upon expiration of any documents provided at time of hire. I understand I will have to provide a copy of my Social Security card upon hire as required by the Illinois Department of Public Health (IDPH).
I understand and agree that no representative of WTN has any authority to enter into any agreement for employment for any specified period of time, or to make any agreement contrary to foregoing, unless it is in writing and signed by WTN’s President.